Data Privacy Statement
General Information
TurboTable is a technology company dedicated to automating repetitive work through advanced OCR and AI solutions. We take data protection and privacy seriously and comply with applicable US federal and state privacy laws, including the California Consumer Privacy Act (CCPA) and other relevant regulations. This privacy policy explains what data we collect, how we use it, and your rights regarding your personal information.
Data Collection and Usage
Website Data Collection
When you access our website, your browser automatically transmits the following technical information to TurboTable's web servers:
- IP address of your device
- Date and time of access
- Name and URL of requested files
- Amount of data transferred
- Access status (successful transfer, file not found, etc.)
- Browser and operating system identification
- Internet service provider information
- Referring website information
This data is collected automatically to enable website functionality, maintain system security, and manage our technical infrastructure. We do not sell this data to third parties or use it for purposes other than providing and improving our services. This collection is necessary for the legitimate operation of our website and services.
Analytics and Performance Monitoring
TurboTable uses web analytics services to understand how users interact with our platform. These services use cookies and similar technologies to collect usage information. The data helps us evaluate website performance, compile activity reports, and improve our services.
IP addresses are anonymized before processing, and we implement privacy-focused analytics practices. You can opt out of analytics tracking through your browser settings or by using available opt-out tools.
We use this data based on our legitimate business interest in improving our services and providing a better user experience. California residents have additional rights regarding this data collection as described in the "Your Rights" section below.
Personal Data Processing
We collect and process personal information only when you request specific services that require such data, or when you provide explicit consent. This may occur when you:
- Complete registration forms
- Send us emails or inquiries
- Order products or services
- Submit support requests
- Subscribe to newsletters or updates
We collect this information to provide and improve our services, process transactions, and communicate with you. We will not use your personal data for purposes other than those disclosed without obtaining your consent, except as required by law.
Third Party Data Transfer
Service Providers
We work with trusted third-party service providers to help us operate our business and provide services to you. These may include:
- Cloud hosting and storage providers
- Payment processing services
- Customer support platforms
- Analytics and performance monitoring tools
- AI model providers for document processing
These service providers are contractually bound to protect your data and use it only for the specific services they provide to us.
Legal Requirements
We may disclose your information when required by law or to protect our rights, including:
- In response to court orders or legal process
- To comply with law enforcement requests
- To protect against fraud or security threats
- To enforce our terms of service
Business Transfers
If TurboTable is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.
Data Storage Duration
We retain data for as long as legally required, necessary for providing requested services, or as agreed upon in consent declarations. Storage periods are determined by applicable laws, business requirements, and the specific purposes for which data was collected.
Your Rights
General Rights
You have the following rights regarding your personal information:
- Access: Request information about the personal data we collect and use
- Correction: Request correction of inaccurate personal information
- Deletion: Request deletion of your personal information
- Portability: Request a copy of your data in a structured format
- Opt-out: Unsubscribe from marketing communications
California Residents (CCPA Rights)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
- Right to know what personal information we collect and how it's used
- Right to delete personal information we have collected from you
- Right to opt-out of the sale of personal information (we do not sell your data)
- Right to non-discrimination for exercising your CCPA rights
How to Exercise Your Rights
To exercise any of these rights, please contact us atinfo@turbotable.ai. We will respond to your request within 30 days. There is no charge for making these requests, and we will verify your identity before processing any request.
Data Security
Data Location
All data storage and processing occurs within the United States. We use US-based cloud infrastructure and servers to ensure your data remains within US borders. This provides additional security and compliance benefits for our users.
Security Measures
We implement industry-standard security measures to protect your personal information:
- Encryption of data in transit and at rest
- Regular security audits and monitoring
- Access controls limiting who can view your data
- Secure cloud infrastructure with leading providers
- Employee training on data protection practices
While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to protecting your data using reasonable safeguards appropriate to the sensitivity of the information.
If you become aware of any security breach or unauthorized access to your account, please notify us immediately atinfo@turbotable.ai.
Contact Information
If you have questions, comments, or concerns about data protection, please contact us:
TurboTable
Email: info@turbotable.ai
Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices, services, or legal requirements. When we make significant changes, we will notify you by:
- Updating the "Last updated" date at the top of this policy
- Sending you an email notification (if you have an account with us)
- Posting a notice on our website
We encourage you to review this privacy policy periodically to stay informed about how we protect your information. Your continued use of our services after any changes constitutes acceptance of those changes.
Children's Privacy
TurboTable is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13 years of age. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately.
If we become aware that we have collected personal information from a child under age 13 without verification of parental consent, we will take steps to remove that information from our servers. This is in compliance with the Children's Online Privacy Protection Act (COPPA).
AI Data Usage and Processing
TurboTable's AI-powered automation features process your data to provide OCR, document analysis, and workflow automation services. Here's how we handle your data:
How We Process Your Data
When you use TurboTable's AI-powered features, we process only the files and data you explicitly upload or select. Your data is processed to:
- Extract text and data from documents using OCR technology
- Analyze and structure information according to your specifications
- Automate workflows and data transformations
- Generate insights and reports based on your data
Important: We do not use your data to train, improve, or develop generalized AI models. Your data remains yours, and we only process it to provide the specific services you request.
Third-Party AI Services
To provide advanced AI capabilities, we use third-party AI services from the following providers: OpenAI, Google, Anthropic, xAI, and Perplexity. When we process your data through these services:
- Your content is sent to these providers only to process your specific request
- We have agreements with these providers to protect your data
- Your data is not used by these providers to train their models
- Data transmission is encrypted and secure
Data Retention for AI Processing
We retain your processed data only as long as necessary to provide our services and as required by law. You can request deletion of your data at any time by contacting us. Some data may be retained in anonymized form for service improvement purposes, but this data cannot be linked back to you.